erek63Privacy Policy

This page describes what data we collect when you use erek63 and how we keep that information protected. Our privacy practices apply to all members across supported jurisdictions, from Jakarta to Semarang, who access our platform via web or mobile to participate in slot tournaments, live-dealer tables, sportsbook coverage, and other entertainment activities.

We collect personal information—such as your legal name, date of birth, contact details, and payment method information—only when necessary to provide our service, verify your identity, and comply with applicable local regulations. We do not sell your data to third parties and do not use it for marketing outside the erek63 platform without your consent.

Our commitment to data security underpins every interaction you have on erek63. We use encryption, access controls, and segregated storage to ensure your personal information and payment details remain confidential even if one system is compromised.

What data we collect on erek63

We collect your information in several categories. First, account setup data includes your full legal name, email address, phone number, date of birth, and national ID number. We require this information to verify your identity and prevent duplicate accounts or fraud.

Second, payment information includes your chosen deposit and withdrawal methods. When you link a DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet wallet to erek63, we store the associated account details securely. Similarly, if you use bank virtual accounts (mobile banking, local payment, online payment, e-wallet), we retain your bank account identifier and transaction records.

Third, activity data includes your slot tournament entries, live-dealer table sessions, sportsbook interactions, and esports market participation. We log your bets, results, winnings, and losses to maintain transaction history and dispute resolution records.

Fourth, technical data includes your IP address, device type, browser information, and session duration. We use this data to detect suspicious login attempts, prevent unauthorized access, and improve platform performance.

Personal identifiers: Legal name, date of birth, national ID, email, phone number—collected only during account registration and verification.
Payment methods: mobile banking, local payment, online payment, e-wallet, mobile banking account details; bank account numbers and virtual account codes—encrypted and stored separately from gaming data.
Transaction history: Records of deposits, withdrawals, bets, and results—retained for compliance, dispute resolution, and account reconciliation.
Device and session data: IP address, browser type, login times, device identification—used for security monitoring and fraud prevention.

How we use your data on erek63

We use your personal data primarily to deliver the erek63 service. Your name and ID verify your account, prevent unauthorized access, and comply with local gaming regulations in your jurisdiction. Your payment methods enable deposits and withdrawals so you can fund your account and cash out winnings.

We use your activity data to maintain accurate leaderboards in our slot tournaments, settle live-dealer table results, and calculate sportsbook odds. We also use transaction history to detect fraud, investigate disputes, and provide account reconciliation if you report discrepancies.

We use technical data to monitor your account for suspicious login attempts from unfamiliar locations, to prevent brute-force password attacks, and to block access if we detect unauthorized activity. We never use your data to track you outside the erek63 platform or share it with unrelated third parties.

During major events like Liga 1 matches, Piala AFF tournaments, or holiday periods like Idul Fitri and Idul Adha, we may send you notifications about new tournaments or special events based on your account activity history. You can disable these notifications in your account settings at any time.

Third-party processors and data transfers

We partner with third-party service providers to operate erek63. Our payment processors—companies authorized to handle local payment, online payment, e-wallet, mobile banking, and bank transfer transactions—access your payment method details solely to process deposits and withdrawals. These processors are contractually bound to maintain confidentiality and use data only for transaction settlement.

Our hosting providers store our servers and databases. These facilities may be located outside your jurisdiction, including in countries with different data protection laws than Indonesia. However, we encrypt all personally identifiable information before transmission to cloud storage, so even our hosting providers cannot read unencrypted personal data.

We do not share your personal information with marketing firms, advertisers, or data brokers. If we are required by law to disclose your data—for example, by a court order or regulatory authority in your jurisdiction—we will notify you of the request unless legally prohibited from doing so.

International transfer: Your data may be processed by our payment partners or cloud providers in jurisdictions outside Indonesia. We ensure all transfers comply with data protection standards and maintain encryption throughout transmission.

Your rights and account control on erek63

You have the right to access, update, or delete your personal information on erek63. You can log into your account at any time to view your registered name, email, phone number, and linked payment methods. If you spot an error, you can request correction through our customer support team via email or live chat.

You also have the right to request a copy of all personal data we hold about you. We will compile this information and provide it within a reasonable timeframe. You may then export this data or request that we delete it, subject to our legal obligation to retain certain records for regulatory compliance.

If you wish to close your erek63 account, you can do so through account settings. We will delete your personal data within a specified timeframe unless we are legally required to retain it for tax, regulatory, or fraud-investigation purposes. Any outstanding account balance will be paid out to your linked payment method before closure.

You have the right to opt out of promotional communications. Any marketing emails or SMS messages from erek63 include an unsubscribe link. Clicking that link removes you from our contact list permanently. You will continue to receive transactional notifications (such as deposit confirmation, withdrawal status, or tournament results) as these are essential to account management.

Cookies and tracking on erek63

We use cookies—small text files stored on your device—to remember your login session, maintain your account state, and track your preferences on erek63. These cookies allow you to remain logged in while navigating between pages and enable features like saving your preferred payment method for future deposits.

Essential cookies are required for erek63 to function. Without them, you cannot log in or place a bet. Preference cookies remember your language choice, timezone, and notification settings. Analytical cookies track aggregate usage patterns (how many members visit each page, which games are most popular) to help us improve the platform.

You can control cookies through your browser settings. Disabling cookies may impair your erek63 experience—for example, you may be logged out after each session or unable to process payments. We do not use third-party tracking cookies that follow you across other websites.

Data retention and security practices at erek63

We retain your personal data for as long as your account is active. After you close your account, we retain identifiable information (such as name and ID number) for a minimum of five years to comply with anti-money-laundering regulations and to resolve any disputes. Transaction records are kept for seven years for audit and regulatory purposes.

We protect your data using industry-standard encryption (TLS 1.2 or higher) for all data in transit between your device and our servers. Your payment method details and national ID information are stored in encrypted vaults segregated from our gaming systems. Even if our main gaming database is compromised, attackers cannot access unencrypted personal data.

We enforce strict access controls. Our employees can access your data only if their job requires it, and only after passing background verification. We audit all data access logs monthly to detect unauthorized retrieval attempts. If we discover a data breach, we will notify affected members within a timeframe mandated by applicable law.

1

Encryption in transitProtocol

All data between your browser and our servers uses TLS 1.2 encryption, protecting against interception or eavesdropping.
2

Segregated storageArchitecture

Personal data and payment details are stored in isolated vaults, separate from gaming transaction databases.
3

Access controlsManagement

Only authorized personnel with business justification may access your data, subject to audit logging and monthly review.

Contact us regarding your data

If you have questions about how we handle your personal information on erek63, or if you wish to exercise your rights to access, correct, or delete your data, you can contact our privacy team via email or live chat. We respond to data requests within ten business days.

Our customer support team also handles requests related to your account security, such as password resets, two-factor authentication setup, or investigation of unauthorized access. Members in Jakarta, Surabaya, Bandung, Medan, and Semarang can reach us during standard business hours via live chat on the platform.

This privacy policy may be updated from time to time to reflect changes in our practices or applicable law. We will notify you of material changes via email or by posting a prominent notice on the erek63 platform. Your continued use of erek63 after such notification constitutes acceptance of the updated policy.